Complaints / Dispute Resolution
The EU Commission provides a platform for out-of-court settlement of disputes. This gives consumers the opportunity to resolve disputes in connection with their online order without the intervention of a court.

The dispute settlement platform is available at the external link https://ec.europa.eu/consumers/odr/main/? event = main.home.show available.

The responsible consumer arbitration board is: General consumer arbitration board of the Center for Arbitration eV, Straßburgerstr. 8, 77694 Kehl, www.verbübers-schlichter.de. However, we declare that we are neither willing nor obliged to participate in a dispute settlement procedure.

Nevertheless, we endeavor to find an amicable solution in the event of differences of opinion with our customers. If you are therefore not satisfied with one of our offers, please feel free to contact us at 24.gpoint@gmail.com.